Visiting Patients

Visiting Policy Guidelines (Updated Aug. 10, 2021)

St. Francis-Emory Healthcare is committed to providing the highest quality care and ensuring the safety of our patients, employees, providers, volunteers and visitors. We are continuing to monitor the evolving situation with the coronavirus (COVID-19) and are taking the necessary steps to ensure we are fully prepared to care for patients, in accordance with guidance from the Centers for Disease Control and Prevention (CDC) and in partnership with our local and state health departments.

Please note that our visitation policy has changed due to the COVID-19 Pandemic. 

Learn more about our COVID preparedness here.


Effective Tuesday, Aug. 10, 2021, patients are allowed 1 healthy support person per day. Visitors must enter through the Main Entrance at 2122 Manchester Expressway.

  • No visitors are permitted for COVID-19 positive patients at any time 
  • Exceptions to this rule will be permitted with approval only for special exceptions
  • Visitors are required to wear a visitor ID sticker at all times while in the facility
  • Visitors must answer questions using a kiosk or at the nearest screening station
  • Visitors are not allowed after visiting hours

The mask policy continues at St. Francis-Emory Healthcare.  All visitors, patients, and staff are required to wear a face mask at all times. Please continue to wear your mask, practice a safe social distance, and maintain good hand hygiene. These protective measures and being vaccinated will go a long way in further protecting your health and safety – and those around you.

Visitor Management

The new visitor protocol requires ALL visitors to enter through the Main Entrance at 2122 Manchester Expressway. Visitors MUST HAVE A VALID ID. All visitors are required to wear a mask and Visitor ID badge at all times while in the facility. All visitors will enter through the Main Lobby and check-in using the kiosk to answer screening questions and obtain an ID badge. A valid ID is required for all visitors.

Visiting Hours

  • Non-COVID Floor Patients: 9 am – 7 pm
  • Non-COVID ICU Patients: Noon – 7 pm