For Patients and Visitors

Going to the hospital or a medical appointment can be trying. Fighting traffic, looking for a parking space, gathering necessary medical records, can make the experience stressful before you even get there. At St. Francis Hospital, we strive to make your experience coming here - and being here - as pleasant as possible. In this section of our website you will find information that explains:

  • How to pay and access your bill online through My St. Francis patient portal
  • Patient visiting hours
  • Your diet as a patient and where visitors can grab a bite to eat
  • How to request your medical records 
  • Other general information to make your stay as easy as possible

Driving Directions 

Access driving directions to our hospital by using Google Maps. 

2122 Manchester Expressway, Columbus, GA 31904
Access Registration, Imaging Services, Gift Shop, Cafeteria, Patient Rooms (does not include Labor & Delivery) 

2300 Manchester Expressway, Columbus, GA 31904
Access ER, Woodruff Pavilion, and Butler Pavilion 

For Complaints

You have the right to file a complaint with the Georgia Department of Human Resources regardless of whether you have reported a concern with us.

2 Peachtree Street NW
Atlanta, GA 30303-3142

For information of filing a complaint with The Joint Commission, call 800.994.6610 or visit